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Location: Piła

Job Description
Philips Lighting is the global market leader in the lighting industry focus on improving life with light through fully integrated, connected lighting products and solutions in surroundings all around you. Homes, schools, towns and cities will have improved energy efficiency and personalization as a result of Philips Lighting innovation.
HR Services is the organization delivering common HR administrative & payroll services to Philips employees, managers and HR business partners, according to world class standards, in line with business requirements, leveraging HRS Centers and cooperating with external partners; thus leading to increased customer satisfaction and lower cost.
Your team:
HR Services Center Europe is based in Piła, Poland and is part of HR Services. HR Services is the Human Resources Shared Services organization of Philips. A team of HR professionals delivering HR Services to Philips employees and managers at all stages of the career cycle. HR Services delivers cost-effective people services by leveraging economies of scale, globalizing processes and simplifying the ways of working, while delivering superior HR experiences by listening and acting on our customers’ feedback.
Your challenge:
Philips challenges you to use your communication skills to help colleagues from Europe with HR related questions. You will be the contact point for General Management, HR Managers and Employees.
Your responsibilities:
Provide transactional and administrative services related to in scope processes for Benelux countries - including mass transaction updates
Ensure that enquiries escalated by the Contact Center are answered and transactional activities are processed in a professional and efficient manner
Perform data gathering towards HR managers in case additional info is needed
Collect completed forms, ensuring data is complete
Process changes in employee status, job status, cost center changes, pay, etc.
Deliver sound customer solutions and builds effective relationships with customers
Manage and records document flows, administer employee life cycle events
We are looking for people with:
Graduate with Bachelor degree
Knowledge and understanding of HR processes and policies
Fluent knowledge of English (both orally and in writing) is a must
Knowledge of Dutch language is an additional asset
Personal integrity when handling confidential information
Ability to effectively prioritize and organize workload, multi-task is essential
Ability to work in a changing environment to meet demanding deadlines and timescales
Effective listening and highly developed interpersonal skills
SAP HR system knowledge is an additional asset
Computer literate; experience of ticketing system is an additional asset
We offer a range of fringe benefits:
Relocation package applicable for people moving in from outside of Pila region
Yearly bonus based on performance achieved
Private medical care with option to extend it to family members
BenefitSystem cards
Discount for Philips’ products.
Oglądane 309 razy

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